In my business, personal touch is used alot because I want others suffering with health issues to know they're not alone and I want people find a connection with someone else who was dealing with similar issues and saw amazing results and freedom from their health issues using the products and coaching I offer. Alot of what I share on social media is before and after pictures of someone before and after they've been introduced to the great nutrition. Also their story about how they're feeling is a great testimony that can't be seen in a photo.
I'm sure there are times when adding a personal touch is not the best plan, but I'm struggling to think of an example.
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